Thank you for shopping with HM Gift Collection. Below is all the important information about our shipping process. By placing an order, you agree to the terms outlined in this policy.
 

            Processing Time

           All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

           Please note: During high-volume periods (e.g., holidays), processing times may be slightly extended.

            Shipping Rates & Delivery Estimates

           We offer standard and expedited shipping options within the United States. Shipping charges for your order will be calculated and displayed at checkout.

            Order Tracking

          Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become available.

            Shipping Locations

           We currently ship to addresses within the United States only. We do not ship to PO Boxes or APO/FPO addresses.

            Delays or Issues

           We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer. In case of a lost or stolen package marked as "delivered," please contact the shipping carrier directly. Unfortunately, we cannot offer refunds for lost or stolen packages once they have been confirmed as delivered.

            Address Changes

           If you need to update your shipping address, please contact us at hmgiftcollection@gmail.com within 24 hours of placing your order. We cannot guarantee changes after this window.

            Questions?

           If you have any further questions about your shipment, please feel free to contact us  with your questions at hmgiftcollection@gmail.com.